Shipping policy
Shipping policy
At Our Store, we ensure secure and reliable worldwide shipping so you can receive your orders on time, no matter where you are! 🌍
Processing Time
- All orders are processed within 3-5 business days.
- Orders are not processed or shipped on weekends or holidays.
Shipping Options & Delivery Times:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Fast Delivery | 1–4 business days | Calculated at checkout |
| Standard Delivery | 4–7 business days | Calculated at checkout |
| Free Delivery | 7–15 business days | FREE |
Important Notes:
-
Delivery timeframes begin after the processing period is completed.
-
We offer worldwide shipping – rates are calculated at checkout based on destination, weight, and package size.
- Actual delivery times may vary due to customs clearance, destination location, or carrier delays.
Order Tracking
- Once your order ships, you’ll receive a confirmation email with tracking information.
- Use this to track your package through our shipping partner's website.
Shipping Destinations
- We ship worldwide to most countries. If your country is not listed at checkout, please contact us.
Delays & Customs
- While we aim for timely delivery, delays may occur due to weather, customs, or carrier issues.
- Our store is not responsible for customs fees, duties, or import taxes applied to your order. These charges are paid by the customer.
Incorrect Shipping Information
- Providing incorrect or incomplete shipping details may delay delivery.
- Please double-check your address before placing an order.
Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us immediately at support@wyvela.com
- We’ll work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any shipping-related inquiries, reach out to us:
📧 Email: support@wyvela.com
Thank you for shopping with US!